Frequently Asked Questions

 

Q: Where is Transera Water Park located?
A: Transera Water Park is located in Harapan Indah Boulevard, Kavling V, Kelurahan Pusaka Rakyat, Kecamatan Tarumajaya, Kabupaten Bekasi.

Q: How do I get to Transera Water Park by car?
A: Take the exit on West Cakung highway that heads to Harapan Indah area. Once you are entering Harapan Indah area, take the left lane, continue straight ahead until you see Modern Market, take the straight lane until the end, Transera Water park will be on your left.

Q: What are the operational hours of Transera Water Park?
A: Weekdays (10:00 – 19:00 WIB) and Weekends (08:00 – 19:00 WIB)

Q: Does Transera Water Park have accessible social media?
A: Yes, it does

Q: How do we book tickets via Transera’s Online Ticketing Machine?
A:

  1. Visitor clicks “Buy Now”
  2. Pop-up menu will display options: “Checkout” and “Continue Shopping”
  3. On “Checkout” section there is an option for the user to change the amount of purchase and to input the visitor’s data
  4. Two options of payment method will be displayed: “Transfer” and “Credit Card”
  5. The system will send the Invoice to buyers via email
  6. The system will send the purchase notification to the admin via email
  7. When consumers choose the “Transfer” option, they will be advised to confirm the payment via web once it is done.